translink.co.uk

1.4
1.4 Based on 21 reviews

Welcome to the official page for Translink Northern Ireland for all the latest news, deals, and competitions. For customer services www.translink.co.uk/Contact/...

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Translink trains and good customer service

I boarded the 09:10 Translink outward bound train from Grand Central to Derry/L.derry/Doire and when it arrived at Coleraine Station it terminated this was after further delays of up to ten minutes. There was no communication from Translink as to why the termination at Coleraine. It is my understanding that same train commenced the return journey to Grand Central thus in my limited experience was proof that the train was serviceable. No Translink staff communicated as to why the 09:10 terminated however one member of staff stated "this is a regular occurrence as to ensure the timetable is on schedule. Forget about the twenty customers who had to board a bus without any heating and incurred delays with the roadworks and who had to make their own way to the City as the bus terminated at the train station in the Waterside.

1
Date of experience: Jan 13, 2026

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Business Details

  • Welcome to the official page for Translink Northern Ireland for all the latest news, deals, and competitions. For customer services www.translink.co.uk/Contact/

  • language https://translink.co.uk

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