Bus is repeatedly late or doesn’t show up - rely on it on some days to get in to work. Have to leave the house two hours earlier and always end up getting the last possible bus because it’s only one that shows up. I’m a patient person but also called multiple times to the contact centre and get fed the typical fake empathy - ‘I understand’ and finger pointing to depots who haven’t let them know so every point of contact / service is pretty useless. Probably the worst public transit I’ve ever experienced in a city… get it together and have some courtesy to at least give people updates.
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