I was contacted by Transnpack for an “urgent” English→Portuguese translation project. After negotiating the rate and delivering the work on time, they stopped responding. When they finally replied days later, they demanded that I sign an NDA and submit a W-9 after the work was already completed — even though payment is under $600 and no W-9 is required. They also insisted I re-submit my invoice using their template.After researching the company, I found many similar complaints from other translators regarding missing payments. Their listed Miami business address also does not appear to belong to them.When I stated that failure to pay would result in formal reports to the U.S. Department of Labor, the Federal Trade Commission, and other relevant agencies, they finally issued a partial payment. The total amount invoiced was $172, but they initially sent only $106.70, leaving an outstanding balance of $65.30. After I reiterated that the remaining balance needed to be settled to avoid further action, they sent an additional payment of $65.30 on Nov. 14, 2025.Although the invoice has now been fully paid, this review remains as a record of my negative experience with the company and as a warning to other contractors.Before accepting work from this company, I strongly encourage you to research their payment practices and read feedback from other professionals.
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