Got sucked in via an Instagram ad. Immediately realized I submitted the wrong pin and sent a chat message, contact us form fill and email to their support team. They promise to reply within 24 hours; I have heard nothing. Their website says free global shipping; I have been charged $14. I have now requested to cancel my order as I can't deal with companies that don't offer support as they promise.
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We are an Australian-based company passionate about transforming your favorite moments into lasting keepsakes. Our pieces don’t just stand out—they fill your space with memories you’ll treasure forever.
