The company has not fulfilled its responsibilities under the UK GDPR. Despite receiving a formal notice regarding a disputed entry, they refused to restrict processing while verifying accuracy. Instead of enforcing the necessary statutory restrictions, they suggested a voluntary notice that does not prevent ongoing credit issues. I recorded a decline in my credit score during the period without restrictions. Since both the company and the lender have declined to follow proper procedures, I have escalated this to the regulatory office. Consumers should know that their data protection rights may require regulatory action to be upheld.
Claim your business profile now and gain access to all features and respond to customer reviews.
TransUnion is a global information and insights company. We use data, software and technology in a smart way and help make trust possible in the modern economy.
We do this by providing a comprehensive picture of each person so they can be reliably and safely represented in the marketplace. This helps to drive better decisions, enables secure friction right customer experiences and encourages greater engagement through better offers and communications. As a result, businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®.See more
