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A Surprisingly Positive Experience Flying to Bangkok

My boyfriend and I traveled to Bangkok from a nearby city using this airline, and it turned out to be much better than we anticipated! Initially, we were a bit anxious due to the negative reviews we came across before our flight, so we aimed to be as prepared as possible. To start, there was no online check-in since they needed to verify passports and other details like our departure ticket from Thailand and hotel booking. We had expected to be asked for this information at immigration, unsure if it was a routine check or related to stricter entry rules in Thailand. Without departure tickets, they advised us to book one and return, holding our passports during the process but accepting a bus ticket to another country. Now, concerning the baggage allowance, we had purchased one 15kg bag along with two 7kg cabin bags. We were anxious about exceeding the weight limit, so we organized our belongings to maximize the total of 29kg. We managed to check in at 14.9kg, and they didn't weigh the cabin bags or mention anything about their dimensions. Although the plane was full, there was more cabin space than expected for a low-cost airline, making it easy to stow our duffle bag without stress. Everything went smoothly! Just make sure to arrive at the airport early due to the well-known long wait times (it took us nearly 1.5 hours from check-in to the flight gate). The flight took off 30 minutes late but landed only 10 minutes past the scheduled time. The plane appeared to be in good condition inside and out, with adequate legroom (we are between 175/185 cm tall), and meals were available for purchase on board with cash. It was a smooth ride, although we experienced the roughest landing ever. Otherwise, everything was perfectly fine! The ground and air crew were friendly and accommodating.

Date of experience: Dec 12, 2025