This has been a nightmare. I renewed my passport by mail and later decided to expedite it for a humanitarian trip. I was promised processing within 72 hours, but it did not happen. I faced long wait times on the phone and received rude responses. Communication was lacking, and I ultimately missed my flight due to this incompetence. I'm extremely disappointed and frustrated with the lack of accountability.
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The United States Department of State, often referred to as the State Department, is the United States federal executive department that advises the President and represents the country in international affairs and foreign policy issues.
