My wife has vertigo and her Doctor who is a neurologist filled out their physician statement and of course they said that it was not enough and that they wanted more information. Why have the doctor fill out a form if its not enough info in the first place. I am so disappointed in Carnival for teaming up with "AON" travel insurance. What a loser company. My claim started Jan. 30, 2026 and still nothing. When I talked to customer service all they could do was repeat the same script over and over. We are still waiting. Stay away from these guys. "AON" sucks.
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