Wish there were an option for negative stars. This place is a SCAM! I made the reservation 8/14/25 for a cruise 4/4/26 paid in FULL. AON claims celebrity didn’t send it to them until 1/6/26. I was diagnosed 12/24/25 with a critical medical issue which will require extensive surgery/treatment making it unable to travel. AON is stating it was a “pre existing condition” which is obviously is inaccurate. I’ve contacted BBB and Celebrity to investigate.
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