Booked a cruise on Virgin Voyages and was subsequently called to military duty for 12 months. I canceled the cruise and Virgin informed me to request refund through AON Travel Insurance. AON denied my refund and stated "Military duty is not a valid reason for cancellation." If called to duty to defend the United States is not a good reason to get a refund I don't know what is!! As the previous consumer stated, this is a SCAM and military beware!!!
Claim your business profile now and gain access to all features and respond to customer reviews.
