AON refused to consult and pay our claim. They refused to assist in anyway. Do not use Norewegain and AON. When you contact one company they blame events on the other. The Norwegian / AON banner page states "Cancel for any Reason". Well the airlines shutdown. Our flights were cancelled, ( we allowed 2 extra days to arrive) ...nothing. The airlines refunded Norwegian so they credited our account the airfare, ~$1,000. AON refused to pay anything...DO NOT USE......0 stars if available, out $5000.
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