One star. Like so many others I'd give them zero if it was possible. We had a medical emergency of which my family had to disembark day 3 of a 7 day cruise on Carnival. They initially denied it stating it was a trip interruption. We filed paperwork from Dr's, flights, cruise itinerary, EOB from insurance, surgery bills etc...five...times. filed it five times. And they still are fighting us. They call during odd hours 5am or 10pm and "if" They leave a voicemail, there isn't a call back number. You can't call the number they called you from either. It's a number that doesn't receive calls. I talked with maybe one person who was kind and seemed to want to try to review our claim. Do NOT use this company.
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