I was told by Celebrity Cruise Lines that if I cancelled for any medical reason, I would be fully refunded. That was an absolute lie. My wife had to have wrist surgery for an existing condition and I was denied a refund. The Celebrity Cruise Lines representative who sold me this policy for around $700 received a commission for it as did Celebrity. The run around I received from AON and speaking endlessly with people who do not speak good English was beyond frustrating. They drag things out and their lack of being able to speak without foreign accents is infuriating. DO NOT PURCHASE ANY INSURANCE FROM AON. THEY DO EVERYTHING THEY CAN TO NOT PAY CLAIMS!
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