We purchased Aon insurance through Oceania Cruise Line for a trip to the Norwegian Fjords. Our pre and post cruise stops in London and Oslo were arranged by and paid for through Oceania. Insurance was charged on the total cost of the trip. My partner had her passport stolen in London, had to remain in London to obtain a Temporary passport from the US Embassy and had to fly to Belfast to join the cruise on its third day. Due to the Temporary passport we both had to disembark early in Oslo and depart the country immediately by flying home. We lost the funds we had paid for two nights in Oslo and our return airfare tickets. Aon considered this a "delay" in our trip and not an "interruption" meaning that our reimbursement was limited to $500 each. Collectively we lost over $11,000 due to this insurance scam. Do not ever arrange insurance through Oceania or Aon Insurance.
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