This is the worst company i have ever dealt with. Gave me the run around. Denied claim because they said didn’t get records they needed. Which is a lie. My doctors sent me what they sent and I sent it also. Had emergency back surgery 1 month prior to cruise departure. Then came back and denied it because it was within 60 days of departure. It was extremely hard to understand customer service rep and claims rep. Said they would call you back and never did. If there was a way to give a worse rating I would.
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