This insurance company is terrible. My wife had a gallstone imbedded in her pancreas during a Celebrity cruise. The pancreatitis pain was immense. The cruise ship doctor administered morphine every four hours until we could get to the closest port of Bimini. Finally, the nurses came and she was airlifted to Fort Lauderdale. Our policy had $50K coverage and AON agreed to pay only $20K of our $81K bill. AON is worthless. Don't waste your money. If Celebrity offers AON when you book, don't purchase. Go with another more reputable travel insurance company and pay them for the cruise dates. This claim, considering the immense medical emergency, should have paid the full $50K. AON is terrible we are appalled they made up a reason to pay less than half of policy limits.
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