We were booked to take a trip on Dec 08 2024. We realized my husband was not doing good so we canceled the trip way ahead of time. On Dec 22 2024 he passed away from prostate cancer. I sent his death certificate and a doctors note to son. They got back and told me it was denied. Because he had an existing Problem…they never asked us anything when we took out policy in fact we booked it a year before and he was fine he started to get sick in September and we knew he wouldn’t be able to make the cruise…no way I thought he wouldn’t be able die. Patricia C Trezza my husbands name was Conrad J Trezza Jr. Dec 20 was the cruise booking number Z7C8H6We were never told about pre existing sickness nor were we asked so I would like our money back.
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