No stars. It is bad that a reputable cruiseline like Carnival has a company like AON servicing their clients. Horrible service. You pay for insurance and you get zero back. We had to cancel due to my husband getting pneumonia 5 days before our trip. He was admitted to hospital. I had dr fill out paperwork same day. Flyer say refund of funds paid or waiver of cancelation fees. Well Carnival- didn't charge cancelation fee or give refund and neither has Aon when it clearly states refund. Decline AON ( Carnival travel protection) and go with Alliance Global. They are an excellent travel Insurance. Signed a frustrated travel agent.
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