Needed to cancel (last March) a short cruise due to medical circumstances that required surgery. To date, I have still not recieved reimbursement for the paid amount. Aon delayed at every opportunity...asked for duplicate medical information from my care providers for many weeks. Total claim was approximately $2800...Aon offered to pay $427.50. Still looking for answers but not hopeful they will resolve the matter fairly. I'm filing a complaint with the Better Business Bureau. Stay away!
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