travelclaim.com

1.2
1.2 Based on 201 reviews

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Tyson Coleman
Insurance does not cover airline problems!

We booked a Mediterranean cruise for our 30th wedding anniversary. We were so excited, planned for 2 years. The cruise line handled all of our travel and it should have been very convenient and easy. That's why we booked a cruise. Got on the first plane and immediately got deplaned because of a minor mechanical issue. That plane never took off. We would never have made our connecting flight to Spain. We had to "check out" of the flights so the cruise company could rebook our flights. There was no way to make it to the port of departure at that late time. The option was to leave the next day, change planes twice, go through customs in 2 countries where we don't speak the language, on our own: rent a hotel, find travel from airport to hotel, hotel to ship. It was too stressful, so we made the difficult decision not to go. We thought we would try again next year. Surprise! Insurance doesn't cover that. We would not have made the ship in that port either because of airline delays. What a waste of money. We lost $6000! So much for that very special celebration. The representative from the cruise line told me the issues with airlines happens very frequently since COVID. Moral of the story, find travel insurance that will cover you not being able to even get to the ship.

1
Date of experience: Sep 09, 2024

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