AON Affiniy was the only travel protection offered by Regent Seven Seas Cruises and we bought it for our January 8-24, 2024 panama canal cruise. When I became sick the Regent medical center gave me excellent care that cost 3100.00. It should be covered by the insurance policy. Over the last 3 months I have sent the documents they requested 3 times. Finally AON confirmed receiving them May 16. However when I called for an update they asked for more time to review. It's verystraightforward-- my illness in a foreign country was covered by the policy. It is also frustrating not to be able to speak to anyone with authority. Please, people, read reviews! Our mistake to trust the cruise line's insurance selection and not read reviews.
Claim your business profile now and gain access to all features and respond to customer reviews.
