travelclaim.com

1.2
1.2 Based on 201 reviews

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Johnny F.
They are the WORST

They are the WORST. I got Covid on a trip to Italy and missed most of the trip. I had to pay for hotels, food, taxis, and the doctor. I missed most of the tour. They didn't cover more than $150 a day in Florence? I couldn't get a hotel there for that much and I was so ill. They made me jump through hoops for 7 months before they paid anything. I had to submit to Medicare even though it was clearly stated that Medicare would not pay for a doctor visit out of the country. Then they made me submit a claim to my secondary insurance who clearly stated they would not pay a dime if Medicare didn't pay. What a waste of time. They knew it from the start, but I still had to submit and wait months to get the rejections. It has caused me so much anxiety and frustration. Never buy AON insurance.

1
Date of experience: Sep 28, 2023

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