We were scheduled to go on a 23 Day Cruise in April of 2024 that was cancelled due to unrest in the Middle East and was replaced with an itinerary we felt was less safe than the original itinerary. When we filed a claim with AON for a refund we were denied and basically told that unless one of us had passed away prior to embarkation we could not get a refund. (which I doubt would have even happened then). This insurance company is a fraud and I would never recommend them to anyone...Travel Agencies and Cruise Companies would be wise to use any another travel insurance agency if they wish to keep their loyal customers.
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