All travel was arranged through NCL for a land and sea cruise. One of our flights on the front end of the trip was cancelled which caused us to miss part of the tour. We had to find flights, a hotel room & train tickets to catch up to our tour group. We are out several thousand dollars due to no fault of our own. We filed a claim and AON will only pay us $500 each. Less than what we paid for the insurance. Horrible customer service. DO NOT USE AON Travel insurance!
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