travelclaim.com

1.2
1.2 Based on 201 reviews

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I'd give zero stars if I could

I'd give zero stars if I could. We were booked on a cruise in April. Six weeks before one of the kids in our group was in a dirt bike accident and severely injured. Cruise was canceled because he wouldn't be able to walk. Insurance was denied because the accident happened less than 60 days from the purchase of the insurance! How is that even legal? Now Carnival is refusing to refund or even credit us for the cruise. I will never buy trip insurance again and I will tell everyone I know to never trust AON, total waste of money.

1
Date of experience: Jun 22, 2023

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