travelclaim.com

1.2
1.2 Based on 201 reviews

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Kyan Foster
My husband was in a really bad accident…

My husband was in a really bad accident a few months ago and is still having to have surgeries because of the accident. Recently he had a very bad infection in the area of the surgeries, he is now has a PICC line and receives IV antibiotics daily. I called to cancel our cruise, they said I had to cancel 120 days before, according to my app it was 120 days. But when I called they said since we are flying in the day before it is 119 days and I will have to provide all this information just to get my insurance money back. I have enough stress with all the health issues, I don't really need this added to it.Trust me I would much rather be on the cruise then at home helping my husband recover.

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Date of experience: May 17, 2023

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