I booked an 11 Day Baltic Sea cruise July 28, 2023 and due to Delta airline having air traffic control problems we miss our connecting flight. Filed a claim with Aon travel insurance for hotel, clothes and misc. on Aug 12, 2022 and today is Jan 24, 2023 and they are still processing my claim. Three times when I contacted them for status they wanted to know if they could cancel my claim. I will never use them in the future.
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