In April, I was on a Princess Cruise transatlantic to Southampton and a second leg to Ireland and Scotland, a total of 23 days. I was traveling with my sister and her husband.Two days before arriving in the UK, I tested positive for Covid from the ship. My sister did not. I have documents which stated that AON would pay or my extended stay in Southampton, US REQUIRED 10 days isolation. Plus they did not allow me to complete the second leg of the cruise. I am 81 yrs old, they left me stranded alone in the rain with my baggage and I have not received a dime of refund. I sent the claim and all documents three different times and each time I’d receive a response asking for my patience. They owe me well over $5000, sine May 1. Princess says they will make up the difference but only after the insurance pays.
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