My complaint is not nearly as long reaching as most of these - at least so far. But I won't be surprised that it takes as long. We're now at 6 weeks since the claim was filed and I'm getting the same runaround that others say they got. I booked the insurance at the same time as I booked a cruise on WindStar as the insurance company they use. I thought it was a good reference - wrong! I've filed a dispute with AmEx and will register with the BBB. Not much else we can do.
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