This is an added review to one that I had posted. AON denied our claim because they do not recognize the COVID test kit we were given by the travel company. Took 4 phone calls and a message to get the refusal letter. Appears they do not mail the letter. Have forwarded everything to the travel company guest relations for their assistance. Also reported them to the Better Business Bureau of New York where this company is located. NEVER USE AON AGAIN.
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