Same experience as most of these other reviews, you wait for months and all they provide is excuses, after waiting an hour finally got to speak with a supervisor who advised me that the class examiner was waiting for info from our travel provider who Brendan who refunded their portion in three weeks. The trip was canceled for medical reasons and I have provided them with all of the medical documents that they requested, this company shouldn’t be in business seems all they do is scam people. They just hope people will get frustrated and give up on their claims!
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