Got Covid 3 days before our Princess Alaska Cruise/Tour. Went to Urgent Care and received printed verification taht I had covid. Canceled and filed a claim with AON Filed a claim August 23. Read reviews and really didn't think I would get reimbursed. Checked online and called--always got "claim in progress". 43 days later received an email saying we would receive checks in the mail in 4-5 business days. To our surprise we received checks for the entire amount minus the insurance premium we paid. Deposited the $14,678. That was one month ago. I must admit that the customer service was nonexistent, but I was really happy to see that money in the bank.
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