Do NOT purchase travel insurance through Expedia. The company they use is AON and it is a scam. We booked flights for a trip and my daughter came down with COVID. I spoke with Expedia and the AON the travel insurance company. I filled out all the paperwork online and sent a copy of her home COVID test. No one informed me that without paper work from her pediatrician with “her name, DOB, amd social security number on it that they would not refund us for our flights. I sent in additional paper work from her cheer coach stating she had to skip one of the largest competitions of the year as well as our hotel reservation cancellation. Almost one year later they said that they needed a doctors note with all the information listed above. From February until November surely someone knew that additional information was needed with as many calls and emails that were exchanged. This company is a scam and has ZERO intentions of paying out for claims. Steer clear of Expedias insurance and AON travel insurance on any other websites.
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