I bought their insurance through Norwegian Cruise Line. I got sick the second day on the cruise. I spent a lot of time in the sick bay. The final bill was just shy of $7,500. I submitted the claim right after I got home. I sent the documentation by registered mail. It was received by Aon on May 12. They logged it in on May 22. It has now been 5 months and every time I contact them I get the same story, they are experiencing high claim volume. Every time they say just give us another 30 days. Any one know of a class action lawsuit I can join?
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