I wish that I would have read the reviews to see that they were poor. On March 6th my husband and I traveled from Indianapolis to Chicago to Miami for a cruise. Unfortunately our flight was delayed because of the weather and heavy fog in Chicago. The flight to Miami arrived in at 6 pm, which was too late for us to make our boat. So we decided to cancel. Every since then it has been me jumping through hoops for AON and with very little information given from them. The representatives are not helpful and you cannot get straight answers. DO NOT USE THIS COMPANY
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