I just want to leave my review of frustration and dissatisfaction here.
We initially booked for a consultation for Friday 8pm, but they canceled as her daughter fell on the stairs and we had to reschedule, I agreed.
Fast forward, we booked for Today, Saturday at 8pm, and we both confirmed.
7:47 I received a message from Ivy informing that we will start at 8:20, she just messaged informing she is running late without even a single apology, I still confirmed and just informed that I am out of the city but will join using my mobile. No expectations if the call will be through messenger or zoom, or google meet, no calendar invite either.
8:24, still no call, no expectations, so I messaged to cancel as I waited and had to postpone my time to drive and she then responded informing that yes they will just cancel because my internet is not stable, I never mentioned it.
Then she's telling me that she didn't appreciate this kind of "attitude" hello? In the first place, you all wasted my time and I canceled politely, I even said, we will cancel, please.
The conversation escalated.
In the first place, I wasn't the one who canceled and I wasn't the one without comprehension.
If this is how you treat your clients, then do better.
Such a waste of time.
DO NOT BOOK WITH THESE PEOPEL, THEY DON"T KNOW HOW TO MANAGE THEIR TIME.
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