After a week (29/04/2024) and the response to the review, we still don’t have any answer to our refund request, nor we have seen our money back in our account. This show well that Travelfrom is not a website that you can trust. I have booked a flight with Travelfrom but the only thing that went through was my money. A few days before the flight I started to check where and when I had to check in for the flight and couldn’t find any information. I e-mailed travelfrom, the response that I had was just go on the airline company website and enter the PNR. On the company website it was impossible for them to find my booking. E-mailed again Travelfrom but received no response. Try to call them and they blame it on the airline company. Called the airline company, they didn’t had our booking. We decided to go to the airport 4h before our flight was supposed to take off just to sort everything with the company. At the airport, there was no flight that had the same flight number as the one Travelfrom gave us, not a flight that was supposed to take off at the time they gave us. I don’t know if they made up a flight, or if our flight was cancelled and they didn’t tell us. We had to purchase new tickets just before the flight. I have asked for a refound, but from what I saw on other review I’m not really counting on it.
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Travelfrom.fr est une agence de voyages en ligne leader spécialisée dans les services de voyages complets. Nous proposons une large gamme de services, notamment la réservation de vols et d'hôtels, rendant la planification de votre voyage pratique et sécurisée.
Grâce à l'interface intuitive de notre site, vous pourrez trouver rapidement les meilleures options pour votre voyage aux meilleurs prix. Notre objectif est de fournir à nos clients le plus haut niveau de service et d’assistance à chaque étape de leur parcours.
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