It's has been 2 months now and I am still waiting for them to refund me all expenses paid due to their big mistake of not reissuing our tickets and made us loose a very important family weeding in the US, this company will always reply to you with automatic/robotic emails with different agent signatures, it's seems unreal but there is no way they will respond in good conditions to the phone ( there's always noise and they never understand what's happening) seems a total mess organization and I don't know how to talk with a manager/supervisor in this company, I have no received any refund since 2 months ago and either solutions ! RE: FDU7DFSE ссо [Ticket#20568377]
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