I took out a travel insurance policy with a well-known provider, thinking I could trust them. There were cheaper options, but I preferred a name I recognized. Just 14 days after purchasing the policy, I broke my wrist. I called and was told the injury had been added to my policy at no extra cost. However, when the documents arrived, my broken wrist was not included. I called back and spoke to a representative who informed me there would be a £162 charge. After further discussions, she promised to consult her manager and get back to me the next day, but she never did. When I called again, I was told the manager would contact me, but he didn't. I called again today and had to repeat all my information, only to be told the cost was now £220. I expressed my concern about my upcoming holiday, but the representative seemed uninterested. I doubt I will hear back anytime soon.
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Post Office Ltd is a retail post office company in the United Kingdom that provides a wide range of products including postage stamps and banking to the public through its nationwide network of post office branches.