Delay in Processing Missed Port Claim
My travel insurance is managed by a certain provider. I work Monday to Friday, 9-5, which coincides with their claims line hours. As a result, I had to submit my Missed Port claim via email. I sent my claim on December 12th and have followed up multiple times with the necessary details and evidence, yet I'm still awaiting confirmation about my claim's acceptance. Given the holiday season, three weeks feels excessively long, especially since my partner, who called during operating hours, had her claim resolved in just ten minutes and received her refund within five hours! Why does an email claim take so much longer when all required evidence was included in my initial email?
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Post Office Ltd is a retail post office company in the United Kingdom that provides a wide range of products including postage stamps and banking to the public through its nationwide network of post office branches.
