The staff exhibited a lack of professionalism, prioritizing profits over customer safety and satisfaction. I strongly advise against booking any packages if your coordinator is Mr. Gurwinder and his team. After payment, my calls and messages went unanswered, and there was no accountability for their subpar service. When I withheld a small amount due to these issues, the staff responded with rudeness and threats, behaving more like bullies than professionals. The employees were arrogant, dismissive, and unethical. This agency feels like a complete scam, driven by those only interested in money, ready to trap you once payment is made. Please do not trust this travel agency with your hard-earned money or travel plans. If you care about your safety, peace of mind, and finances, I recommend staying far away. I am extremely disappointed and appalled by this experience.
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In 2011, TravelOcat was started with the sole aim of providing pure and fresh travel experiences to everybody. We are the only company in India with most experienced guiding team throughout the World. We ensure that people have the best in class experience. Notwithstanding, every new challenge is accepted by us with open arms and we like to take on something that hasn't been done before purely because we'd like to earn our customers for life. Frankly, there's only one way of doing that, by grabbing the opportunity with both hands and by making it one BIG EXPERIENCE for each of our customers.See more
