travelocity.com

1.7
1.7 Based on 41 reviews

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Troy Spurling
Stay far away from this company. Customer service is a complete waste of time. 3 to 4 hour wait and

Stay far away from this company. Customer service is a complete waste of time. 3 to 4 hour wait and all they do is apologize. Empty apology. Then they have these “policies “ in place to benefit them. Go figure. Had a trip planned to Puerto Vallarta, then the drug war broke out and I couldn’t even get a refund on my plane tickets. Their policy prevented that. Not a good experience.

1
Date of experience: Feb 24, 2026

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