Review Time
Stay far away from this company. Customer service is a complete waste of time. 3 to 4 hour wait and all they do is apologize. Empty apology. Then they have these “policies “ in place to benefit them. Go figure. Had a trip planned to Puerto Vallarta, then the drug war broke out and I couldn’t even get a refund on my plane tickets. Their policy prevented that. Not a good experience.
I stayed at the Blue Dolphin Hotel in Etié Pa and it was the worst experience ever. I strongly advise against going there. The owners intrude on your privacy, going through your belongings and leaving unsettling notes. I felt scared for my safety. They never turned off the lights, which added to the discomfort. I heard from a neighboring guest—though I can't verify this—that the owner attempted to set the place on fire for insurance fraud. If you're concerned about your safety, I recommend looking for accommodations elsewhere.
I arranged a package to a destination with my mother, including flights and a resort stay. Shortly after booking, we learned the resort was closing, necessitating a search for new accommodations. After some confusion, I reached a very helpful representative who secured us better lodging and covered the price difference. I was truly impressed and will certainly use this service again.
I booked a package to a destination with my mother, which included flight tickets and a week at a beach resort. A week later, we received notice that the resort was permanently closing, prompting us to find new accommodations. After some initial confusion about whom to contact, I connected with an incredibly helpful customer service representative. Not only did he find us better lodging at an upgraded hotel, but the company also covered the $700 price difference. I was genuinely impressed. I will certainly be using this service again.
I strongly advise against using this service for air tickets. Despite being a long-time user, I recently faced an issue with a ticket purchase, realizing I would incur a hefty charge for carry-on luggage. After canceling that flight, I bought tickets from another airline. However, I found no purchase confirmation for my new tickets and only a cancellation receipt for the previous ones. The online messaging feature was unhelpful, and when I called customer support, I experienced long wait times without resolution. I was left feeling frustrated and uncertain about what to do next.
I rented a car through the service, which connected me with an off-airport rental company. The initial fee was reasonable, but upon arrival, I faced unexpected additional charges and pressure to accept unnecessary add-ons. I had no choice but to cancel the reservation. When I sought a refund, the service was unhelpful. This felt like unfair business practices, and I recommend renting directly from reputable companies instead.
Avoid using this service; it feels like a scam! After booking, I found myself unable to cancel without losing my money, despite the airline confirming that my flight credits were valid. The customer service representatives seemed more focused on misleading customers than helping them. Be cautious if you decide to proceed.
I spent two weeks at a resort and found it to be both relaxing and enjoyable. The new management has positively influenced the staff, and the entertainment director organized fantastic shows for guests. The food was plentiful and delicious, and I particularly enjoyed the unique creations at the a la carte restaurant. The activities offered were enjoyable, and I'm already looking forward to my next visit.
While the flights were inexpensive, the service partnered with questionable companies that did not advocate for customers. I was misled into accepting unnecessary add-ons that significantly increased costs. Although we were exhausted after traveling, we overlooked the lengthy contract. We believed we had paid everything upfront, but the extra charges were added without transparency. I will not be using either the service or the rental company again.
Claim your business profile now and gain access to all features and respond to customer reviews.
enrouteluxtravel.com
travelopod.com
dummy-tickets.com
aida.de
holidayjet.co.uk
www.idivedivingcenter.com
stayshort.com
musafir.com
journeys-world.com
colbyconrad.com
