We spent the first 2 1/2 days at our resort waiting for Travelocity to pay the resort. The resort allowed us to check in late Saturday afternoon, later that night they said the room wasn’t paid for. The gave us till Monday noon to either pay $1400. Or check out (we were in Costa Rica). I was unable to physically talk to anyone with Travelocity (all conversations were done via chat). Extremely disappointed and will never book with them again. My brother and his wife had the same issue (same trip).
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