Enfield...what can I say....when I opened the window 2 sections of the window frame came crashing down lacerations and bruises to my wrists... customer services and I quote as it was a non visual defect they are not liable for my injury...never had such poor customer service and they promised to call me but no just a sarcastic email to flog me off...injury claims lawyer can deal with them for me they had a prefect chance to resolve the matter and chose arrogance over customer safety
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