I’m extremely disappointed with the dinner service tonight and feel compelled to share my experience.
I ordered the hot wings from the main menu, but they were so excessively spicy that they caused real physical discomfort and were impossible to eat. After notifying staff, I had to order a replacement meal at my own expense.
Unfortunately, the situation worsened when the replacement pizza arrived with a long, dark human hair sitting right in the middle of it. This raised serious concerns about hygiene and food preparation standards.
Before leaving, I asked to speak with the manager in hopes of resolving the matter, but I was told the manager was unavailable.
Since I’ve prepaid breakfast and dinner for the next four days of my stay, I no longer feel comfortable dining here. I have photos and videos documenting both issues. Overall, this was an unacceptable experience and far below the standards I expected.This was in Bristol Avonmouth
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