I was directed to a platform that advertised an enticing $80 discount for my first booking. I chose to use this service to help with my travel budget for the new year. However, when it came time to enter my payment details, there was no option to apply the voucher. We were charged the full amount a day before our hotel arrival. When I reached out for assistance, I was informed that the voucher only applies if the payment method isn't set to pay at the hotel, which wasn't an option provided, nor could I enter the voucher code. This feels misleading and unethical, and I won't be using this service again.
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Traveloka is Southeast Asia’s premier travel platform, providing customers with seamless access to a diverse range of transport, accommodation, and travel activities. Whether you're booking flights, car rentals, or airport transfers, Traveloka has you covered. Our extensive inventory features millions of Southeast Asia's finest accommodation options, from hotels and apartments to guest houses, homestays, resorts, and villas. Plus, Traveloka makes it easy to explore local attractions, offering everything from theme parks and museums to day tours and more, ensuring you get the most out of your travel experience.See more