travelopedia.co.uk

3
3 Based on 85 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Adel Powell
Disappointing experience with a local service

I booked with a local service after discovering the flight online. They weren't the cheapest option, but I prefer to support nearby businesses. My bank indicated the payment went to another company. The directors seem to be two individuals, and they are listed as registered. The flight cost £1920, but the day after booking, I started receiving calls, likely for additional payments. A caller reached out, and I have doubts about their identity based on my experience when I called back. Days later, I received an email stating my flight was canceled and that a refund would be issued. However, with the flight scheduled for ten days later, I still haven't received my money after seven days. This situation has left me unable to visit my family during the holidays. It feels rather questionable, and I am in an unpleasant position without the ability to travel. Therefore, I cannot recommend this service.

1
Date of experience: Dec 25, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More