I ordered a hardside suitcase set (carry-on and large check-in), and upon arrival, both pieces had significant cracks on the exterior. This clearly shows that the hard shell is of very poor quality and not durable, as they didn't survive the shipping process without damage. When I attempted to leave a review on the company's website, I was unable to do so. It's evident why only positive reviews are shown. I am extremely disappointed and will not be ordering from this company again. Terrible product and lack of customer service transparency.
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Well made. Well tested. Well traveled.
