Fiquei mais de 4 horas para além do previsto à espera de um avião. A companhia aérea em vez de enviar um avião para o aeroporto onde eu ia partir ainda o enviou para outro aeroporto antes de chegar ao meu aeroporto.Achei-me no meu direito de reclamar dada longa espera e dado o comportamenteo da companhia aérea.Recorri à Travel Refund não duvidando da sua persistência e qualidade dos serviços mas tendo o medo que a companhia aérea marcasse uma posição de força.Apesar de ter de esperar cerca de cinco meses fui reembolsado de acordo com a tabela de valores da Travel Refund.Recomendo recorrerem à Travel Refund em situações emelhantes e que se enquadrem nos tempos de atraso e de distância previstos na sua tabela.I spent more than four hours waiting for a plane. Instead of sending a plane to the airport where I was leaving, the airline sent it to another airport before it arrived at my airport.I felt I had the right to complain given the long wait and the airline's behavior.I turned to Travel Refund, not doubting their persistence and the quality of their service, but fearing that the airline would take a strong stance.Despite having to wait around five months, I was reimbursed according to Travel Refund's price list.I recommend that you use Travel Refund in similar situations and if you fall within the delay and distance times set out in their table.
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If your flight has been delayed, cancelled or overbooked, you may be entitled to compensation.
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